It's that time of year. The leaves are changing, you can smell the fresh baked goodness of apple pie, and your calendar is rapidly filling up with holiday events. Oh and there's that new QuickBooks disk you just received. It's time to pop in that disk, install and move your file to the new edition, right? Wrong and WHOA!!!!
Can I get a show of hands for those out there that have ever had an installation or file conversion issue? I see you! These are two of the biggest reasons why people call us. Did you know there are many simple things you can do to insure a successful install and conversion. Today's blog is going to give you some of those steps.
Installing
The first and most important thing you should know before installing any program, are the system requirements. Lately in the forums I've seen a lot of questions about whether or not our 2009 products will work with Windows 2000. QuickBooks 2007 was the last version supported on Windows 2000. Our system requirements specify what is supported. If its not listed there, its probably not supported. Click System Requirements to see the full details for 2009.
Next, understand what you need to know from a networking standpoint. It sounds scary. But we have many resources to help people successfully install and network the program. Our Networking Guides are available for 2006, 2007 and 2008. The instructions for 2009 will be the same as those of 2008.
Did you know that each program disk comes with an installation guide? These guides cover things already discussed here. They also provide step-by-step instructions. Click Installation Guides for a list of available 2009 guides. Note: You may need to select a different version on the support site to see the correct installation guide for your product.
Finally, know your resources if you do get into trouble. Did you know that the community forums has a resource center just for installation, update and conversion? There you will find FAQs on installation, registration, and even Vista issues. There are also links to our knowledge base articles. These are the article the support reps use when people call. You'll also find links to the installation forums so you can post unaddressed questions there. You'll be amazed at the expertise out there just waiting to help you. Visit the Installation, Update, and Conversion Resource Center today!
This gives you some steps to a successful install. But hold on to that disk. In my next segment, I will cover steps to a successful update of your file.
You don't want to install until you read the next segment!!!
Is it possible to get replacement disks for version 3 .It is the only version my captra will intragrate with.
Posted by: burkeandsons@eircom.net | January 06, 2009 at 04:07 PM
This has been sunsetted for quite a while now, so replacement disks are not available.
http://support.quickbooks.intuit.com/support/pages//KnowledgeBaseArticles/1008055
If you have the install codes, a ProAdvisor may be able to help you. They work with clients in all versions. Please look at our referral data base to find one close to you.
http://proadvisor.intuit.com/referral/index.jsp?target=Ref-QB_Prod_Training_1on1_OverviewSearchLink
I hope this helps!
Posted by: Community_Guru_AskAmyK | January 06, 2009 at 04:17 PM